Benefits Operations Analyst

HDR; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

HDR is hiring a Benefits Operations Analyst to administer and support employee benefit programs, manage system events, and ensure data integrity across HR, payroll, and benefits platforms. You will contribute to ACA reporting, audits, and annual enrollment while partnering with Benefits, Payroll, and HR teams to resolve issues.

The role requires 3+ years in benefits, an HR/Business degree, and proficiency with MS Office and HRIS systems.

Qualifications

• Associate's degree in HR, Business or closely related field.
• A minimum of 3 years of related benefits experience.
• Proficiency with Microsoft Office and ability to learn and utilize company information management systems.
• Proven ability to work effectively in a team environment with associates.
• Capability of effective planning and priority setting.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and judge standard claims for benefit program(s) and knowledge of benefits contract language.
• Basic knowledge of federal and state regulations affecting employee benefits (ERISA, FMLA, ADA, Section 125, COBRA, Medicare, etc.).
• Excellent communication, client service and organization skills.
• Commitment to HDR's employee-owned culture.

Responsibilities

• Administer and support employee benefit programs, including health and welfare, spending accounts, retirement, and voluntary benefits.
• Manage benefit-related system events and transactions.
• Process and review special benefit adjustments, refunds, and corrections.
• Support annual enrollment and ongoing benefits administration activities.
• Monitor and maintain benefit eligibility and coverage records.
• Serve as a subject matter expert for benefits processes within HRIS and related systems.
• Monitor and maintain data integrity across HR, payroll, vendor, and benefits platforms.
• Manage recurring vendor file transmissions, uploads, and data exchanges.
• Support system testing, configuration validation, and implementation of benefit plan changes.
• Audit benefit deductions to ensure alignment between benefit elections and payroll processing.
• Investigate and resolve benefit deduction discrepancies and payroll exceptions.
• Support preparation and review of ACA reporting (Forms 1094/1095).
• Conduct HSA, FSA, commuter/transit audits and other benefits-related audits.
• Perform nondiscrimination testing and compliance reviews for employee benefit plans.
• Assist with internal and external audits.
• Produce recurring reports related to premiums, deductions, billing, eligibility, and benefit administration.
• Document processes, controls, and SOPs.
• Participate in system enhancements and process improvements.

Skills

Teamwork

Analytical skills

Planning & prioritization

Multi-project management

Communication skills

Learn HRIS systems

Education

Associate's degree in HR/Business

Tools

Oracle EBS

Oracle Fusion

HRIS systems

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: https://www.hdrinc.com/our-story

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of a Benefits Operations Analyst, we will count on you to:

• Administer and support employee benefit programs, including health and welfare, spending accounts, retirement, and voluntary benefits.

• Manage benefit-related system events and transactions.

• Process and review special benefit adjustments, refunds, and corrections.

• Support annual enrollment and ongoing benefits administration activities.

• Monitor and maintain benefit eligibility and coverage records.

• Serve as a subject matter expert for benefits processes within HRIS and other related systems.

• Monitor and maintain data integrity across HR, payroll, vendor, and benefits platforms.

• Manage recurring vendor file transmissions, uploads, and data exchanges.

• Support system testing, configuration validation, and implementation of benefit plan changes.

• Audit benefit deductions to ensure alignment between benefit elections and payroll processing.

• Investigate and resolve benefit deduction discrepancies and payroll exceptions.

• Support preparation and review of ACA reporting, including Forms 1094 and 1095.

• Conduct HSA, FSA, commuter/transit, and other benefits-related audits.

• Perform nondiscrimination testing and compliance reviews for employee benefit plans.

• Assist with internal and external audits.

• Produce recurring reports related to premiums, deductions, billing, eligibility, and benefit administration.

• Document processes, controls, and standard operating procedures.

• Participate in system enhancement projects and process improvement initiatives.

• Respond to employee and internal stakeholder inquiries related to benefits operations and systems.

• Troubleshoot benefit system issues and coordinate resolution with appropriate partners.

• Provide operational support and guidance to Benefits, Payroll, and HR teams.

Preferred Qualifications:

• Experience with Oracle EBS, Oracle Fusion, or similar HRIS platforms.

• Knowledge of ACA reporting, nondiscrimination testing, and employee benefits compliance.

• Experience managing vendor eligibility and payroll deduction files.

• Understanding of health and welfare plans, HSA, FSA, COBRA, retirement plans, and leave programs.

• CEBS, SHRM, or other benefits-related certifications.

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Required Qualifications

• Associate's degree in Human Resources, Business or closely related field
• A minimum of 3 years of related benefits experience
• Proficiency with Microsoft Office and ability to learn and utilize company information management systems
• Proven ability to work effectively in a team environment with associates
• Capability of effective planning and priority setting
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Strong analytical skills and a thorough knowledge of plan designs
• Ability to understand, evaluate and judge standard claims for benefit program(s) and knowledge of benefits contract language
• Basic knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, FMLA, ADA, Section 125, workers' compensation, Medicare, COBRA, and Social Security and DOL requirements
• Excellent communication, client service and organization skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.