Benefits & Leave Administration Expert

FOCUS Broadband; North Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

FOCUS Broadband is seeking an HR Benefits & Leave Administration Specialist to support core benefits and leave functions, including open enrollment, benefit changes, and FMLA navigation. The role collaborates with retirees, managers, and leadership to ensure accurate, confidential HR operations aligned with company policies.

Responsibilities include processing benefit elections, maintaining records, coordinating with brokers and carriers, and supporting compliance, forms, and system data within

Qualifications

• Experience administering team member benefit programs (medical, dental, vision, life, disability).
• Knowledge of open enrollment processes and qualifying life events.
• Familiarity with FMLA, COBRA, plan documents, and benefit compliance procedures.
• Ability to coordinate with brokers, vendors and carriers on eligibility, enrollment, and billing.

Responsibilities

• Administers benefits programs and processes elections and life events.
• Maintains benefit records in HR systems and supports enrollment setup.
• Supports compliance activities (forms, filings, notices) and invoicing reconciliation.

Skills

Benefits administration

Open enrollment

FMLA knowledge

HR policies

Vendor coordination

Documentation

Payroll changes

Compliance

Customer service

Tools

HRIS software

Job description

FOCUS Broadband is seeking an HR Benefits & Leave Administration Specialist to support core benefits and leave functions, including open enrollment, benefit changes, and FMLA navigation. The role collaborates with retirees, managers, and leadership to ensure accurate, confidential HR operations aligned with company policies.

Responsibilities include processing benefit elections, maintaining records, coordinating with brokers and carriers, and supporting compliance, forms, and system data within