Benefits Implementation Lead — Client-Facing PM

CVS Health; Harrisburg (Dauphin County); Presencial; USD 47.000 - 122.000; Jornada completa

Descripción de la vacante

CVS Health is seeking a Project Implementation Manager responsible for directing all aspects of self-funded new business client implementations. You will partner with internal and external stakeholders to address critical issues and serve as the primary point of contact for implementation.

The role emphasizes meticulous organization, clear communication, and the ability to balance competing demands while ensuring adherence to performance guarantees.

Formación

• 2+ years project management and client-facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsabilidades

• Direct all aspects of self-funded new business client implementations.
• Serve as single point of contact for implementation.
• Coordinate deliverables and resolve implementation tasks.
• Develop and execute implementation strategy aligned with client expectations.
• Ensure adherence to performance guarantees.
• Engage team members to fulfill responsibilities.
• Assess client-requested exceptions and propose alternatives to satisfy client needs.
• Solicit feedback to improve implementation processes.

Conocimientos

Project management

Client facing

Negotiation

Attention to detail

Multi-tasking

Educación

High School diploma/GED

Associate's degree preferred

Herramientas

Salesforce

Microsoft Teams

Excel

Outlook

Descripción del empleo

CVS Health is seeking a Project Implementation Manager responsible for directing all aspects of self-funded new business client implementations. You will partner with internal and external stakeholders to address critical issues and serve as the primary point of contact for implementation.

The role emphasizes meticulous organization, clear communication, and the ability to balance competing demands while ensuring adherence to performance guarantees.