Benefits & Enrollment Specialist

Katapultnetwork; BLOOMINGTON (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Katapult Network has an entry-level Health Services Representative role designed to help employees navigate benefits, enrollment, and related health services. You will support administrative processes, coordinate enrollment, and maintain accurate benefit data while communicating with employees, managers, and external partners.

Ideal candidates enjoy helping people, are organized, and able to handle multiple tasks while learning company systems and processes.

Qualifications

• Bachelor’s degree required.
• No prior healthcare experience required.
• Experience in benefits, enrollment, or HR systems is a plus but not required.

Responsibilities

• Assist employees with questions about benefits, enrollment, eligibility, and resources.
• Coordinate benefit enrollment and status changes for employees.
• Enter and maintain enrollment information in benefit, payroll, and vendor systems accurately.
• Serve as a point of contact between employees, managers, consultants, and benefit providers.
• Identify discrepancies in enrollment information and resolve them.
• Maintain accurate employee benefit records and documentation.
• Complete routine audits for benefit enrollments and insurance carrier data.
• Track requests and follow up to complete items.
• Support regular reporting on benefits and enrollments.
• Communicate updates and actions to managers and team members.
• Provide administrative support to Benefits, Workers Compensation, and Safety teams.
• Assist with projects to improve internal processes and systems.
• Build knowledge of benefit programs through ongoing training.

Skills

Customer Focus

Communication

Organization

Attention to Detail

Problem Solving

Relationship Building

Adaptability

Education

Bachelor's degree

Job description

Katapult Network has an entry-level Health Services Representative role designed to help employees navigate benefits, enrollment, and related health services. You will support administrative processes, coordinate enrollment, and maintain accurate benefit data while communicating with employees, managers, and external partners.

Ideal candidates enjoy helping people, are organized, and able to handle multiple tasks while learning company systems and processes.