Entry-Level Health Benefits Specialist

Katapult Network; Minneapolis (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Katapult Network seeks an entry-level Health Services Representative to assist employees with benefits and enrollment while supporting administrative processes that keep programs running smoothly.

You will coordinate enrollment, maintain records, and act as a liaison among employees, managers, consultants, and providers. The role emphasizes organization, accuracy, and clear communication as you learn benefit programs and internal systems.

Qualifications

• Bachelor's degree required for consideration.

Responsibilities

• Assist employees with questions about benefits, enrollment, eligibility and resources.
• Coordinate benefit enrollment and status changes and explain next steps to employees.
• Enter and maintain enrollment information in benefit, payroll and vendor systems.
• Serve as a primary contact between employees, managers, consultants and providers.
• Review enrollment data to identify discrepancies and resolve issues.
• Maintain accurate employee benefit records and documentation.
• Perform routine audits of enrollments and carrier information.
• Track requests and follow up to ensure items are completed.
• Support regular reporting on benefits and enrollment information.
• Communicate updates and needed actions to managers and teams.
• Provide administrative support to Benefits, Workers Compensation, and Safety teams.
• Contribute to projects to improve internal processes and systems.
• Build knowledge of benefit programs and enrollment processes through training.

Skills

Customer Focus

Communication

Organization

Attention to Detail

Problem Solving

Relationship Building

Adaptability

Education

Bachelor's degree

Job description

Katapult Network seeks an entry-level Health Services Representative to assist employees with benefits and enrollment while supporting administrative processes that keep programs running smoothly.

You will coordinate enrollment, maintain records, and act as a liaison among employees, managers, consultants, and providers. The role emphasizes organization, accuracy, and clear communication as you learn benefit programs and internal systems.