Benefits Eligibility Lead (TANF/SNAP/Medicaid)

Chesapeake, Inc.; Chesapeake (VA); In loco; USD 50.000 - 61.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Descrizione del lavoro

Chesapeake, Inc. is seeking a Benefits Program Worker III (Social Services) in Chesapeake, VA. The role focuses on determining TANF, SNAP, ABD, and Medicaid eligibility, applying policies, and utilizing VaCMS to assess customer needs.

The successful candidate will interview clients, determine eligibility, and provide sound recommendations. Supervisory duties and potential overtime may be required.

Competenze

• Requires high school diploma or GED/HSE.
• Minimum five years of related, full-time equivalent experience.
• Valid driver’s license and driving record per City Driving Standards.
• Certification in Phase Policy Training for TANF, Medicaid, and SNAP benefits.
• Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms needs.

Mansioni

• Lead staff training and review case files for accuracy.
• Monitor casework for accuracy and compliance.
• Screen incoming cases for accuracy and completeness.
• Carry a caseload of clients receiving public assistance with complex issues.
• Interview applicants to determine eligibility by collecting information.
• Analyze and document case data to determine best assistance plan.
• Supervise staff by training, assigning, and mentoring.
• Investigate fraud referrals and collect evidence.
• Testify in court as needed; assist in fraud proceedings.
• Perform general administrative tasks and data entry.

Conoscenze

Interviews

Eligibility determination

Policy application

Formazione

High school diploma or GED/HSE

Strumenti

VaCMS

Descrizione del lavoro

Chesapeake, Inc. is seeking a Benefits Program Worker III (Social Services) in Chesapeake, VA. The role focuses on determining TANF, SNAP, ABD, and Medicaid eligibility, applying policies, and utilizing VaCMS to assess customer needs.

The successful candidate will interview clients, determine eligibility, and provide sound recommendations. Supervisory duties and potential overtime may be required.