Senior Benefit Programs Specialist: TANF, SNAP & Medicaid

Virginia-Department-of-Social-Service; Front Royal (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Warren County Department of Social Services seeks a Benefit Programs Specialist III to conduct advanced eligibility determinations for TANF, SNAP, and Medicaid. You will serve as a resource, offering policy guidance and helping staff navigate detailed public assistance regulations.

You will monitor trends, participate in quality improvement, and engage in outreach and training. Strong analytical, communication, and record-keeping skills are essential to support families and protect vulnerable

Qualifications

• Extensive knowledge of TANF, SNAP, and Medicaid regulations and eligibility criteria.
• Ability to interpret complex rules, analyze details, and make independent decisions.
• Proven track record in handling complex cases and ensuring accuracy and consistency.
• Strong written and verbal communication; handles sensitive situations professionally.
• Experience using the Virginia Case Management System (VaCMS) for records and reports.

Responsibilities

• Conduct initial and ongoing eligibility determinations for TANF, SNAP, and Medicaid, including highly complex cases.
• Provide policy guidance to staff and help navigate public assistance regulations.
• Monitor program trends, prepare seasonal and annual reports, and support quality improvement projects.
• Engage in outreach, task forces, training, and planning activities to support agency goals.
• Manage a caseload with complex household circumstances and evolving client needs.
• Educate clients about rights and responsibilities and connect them with services.
• Maintain detailed confidentiality-compliant records.

Skills

TANF

SNAP

Medicaid

Case management

VaCMS

Policy guidance

Analytical thinking

Communication

Outreach

Reporting

Education

High school diploma with related training

Tools

VaCMS

Job description

Warren County Department of Social Services seeks a Benefit Programs Specialist III to conduct advanced eligibility determinations for TANF, SNAP, and Medicaid. You will serve as a resource, offering policy guidance and helping staff navigate detailed public assistance regulations.

You will monitor trends, participate in quality improvement, and engage in outreach and training. Strong analytical, communication, and record-keeping skills are essential to support families and protect vulnerable