Benefits Coordinator — Wellness Programs & ACA Compliance

Summit-Medical-Group,-P.l.l.c.; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Summit Medical Group in Knoxville, TN, is seeking a detail-oriented Benefits Coordinator to support benefits programs across the employee lifecycle. You will help employees navigate enrollment, life events, claims, and premium payments while ensuring data accuracy and regulatory compliance.

The role collaborates with HR, Payroll, carriers, and vendors to maintain coverage and a positive benefits experience.

Qualifications

• 1–2 years of experience in benefits administration, payroll, human resources, or related field.
• Knowledge of employee health and welfare plans, retirement plans, and wellness programs.
• Working knowledge of Affordable Care Act regulations and related benefits administration requirements.
• Ability to manage confidential information.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, including Excel.
• Ability to work collaboratively with employees, HR, Payroll, insurance carriers, and benefits vendors.

Responsibilities

• Assist the Benefits Manager with the administration of employee benefit programs, including medical, dental, vision insurance, FSAs and HSAs, life and disability insurance, accident coverage, and wellness programs.
• Conduct benefits orientations and explain the benefits self-enrollment system as needed.
• Set up and administer monthly benefit enrollment and annual open enrollment activities within the HRIS.
• Maintain accurate employee benefits records and process benefit changes in the payroll system for proper payroll deductions.
• Process employee life event enrollments in accordance with applicable regulations and plan guidelines.
• Process payroll adjustments and premium arrears related to benefit deductions as needed.
• Upload and monitor vendor EDI files for health plans, FSAs, HSAs, and COBRA.
• Assist employees with health, dental, life, disability, and other benefit-related claims.
• Serve as a backup for reviewing monthly premium statements for group insurance policies.
• Assist with resolving administrative issues with insurance carriers and vendor representatives.
• Support COBRA-related matters and communications with the COBRA administrator.
• Prepare census reports and other benefits-related data reports.
• Coordinate meetings and information sessions to help employees understand benefits and related incentives.
• Prepare and distribute benefits communications, newsletters, and informational materials.
• Support required benefits reporting and compliance activities.
• Prepare and distribute premium arrears invoices for employees on leave or responsible for direct premium payments.
• Track outstanding balances, monitor payment status, and coordinate collection efforts.

Skills

Organizational skills

Communication skills

Customer service

Tools

Microsoft Excel

Job description

Summit Medical Group in Knoxville, TN, is seeking a detail-oriented Benefits Coordinator to support benefits programs across the employee lifecycle. You will help employees navigate enrollment, life events, claims, and premium payments while ensuring data accuracy and regulatory compliance.

The role collaborates with HR, Payroll, carriers, and vendors to maintain coverage and a positive benefits experience.