Benefits Coordinator: Open Enrollment & Client Services

7Seventy; United States; Remote; USD 49,000 - 72,000; Full time

Job summary

7Seventy in United States is seeking a Benefits Coordinator to support employee benefits administration for client organizations, handling health insurance changes, enrollments, audits, and related processes throughout the employee lifecycle.

You will collaborate with clients, brokers, carriers, and vendors; work with benefits platforms and payroll systems to ensure accurate data, implement process improvements, and maintain strong client service.

Qualifications

• At least 3 years of professional experience in payroll and employee benefits administration.
• Experience working with multiple benefits administration and payroll platforms.
• Experience communicating and coordinating with clients, insurance brokers, insurance carriers, and third-party vendors.

Responsibilities

• Administer employee benefits processes for client organizations, including health insurance changes, benefits enrollment, and ongoing benefits administration activities.
• Coordinate employee onboarding, offboarding, new hire benefits enrollments, terminations, and qualifying life event changes.
• Support open enrollment activities and assist clients and employees throughout the benefits enrollment process.
• Develop and maintain professional relationships and effective communication with clients, employees, internal partners, insurance brokers, carriers, and third-party vendors.
• Work within insurance carrier websites, benefits administration systems, and payroll platforms to process and manage health insurance changes.
• Review existing client systems, interface specifications, and operational requirements to recommend practical benefits system designs and configurations.
• Conduct benefits audits to review benefits administration information and support accurate processing.
• Evaluate current benefits administration practices and recommend enhancements and best practices that address client needs.
• Implement solutions and process improvements designed to positively affect client operations and benefits administration workflows.
• Prepare or assist with client and employee correspondence related to benefits administration and service requests.
• Perform clerical and administrative functions necessary to support benefits operations.
• Provide responsive client-facing service, maintain accurate follow-up communications, and address benefits administration needs.
• Complete additional assigned responsibilities related to benefits coordination and client support.

Skills

Benefits administration

Client communication

Attention to detail

Time management

Education

Bachelor's degree in HR or related field

Tools

Smartsheet

Zoom

Microsoft Office

Job description

7Seventy in United States is seeking a Benefits Coordinator to support employee benefits administration for client organizations, handling health insurance changes, enrollments, audits, and related processes throughout the employee lifecycle.

You will collaborate with clients, brokers, carriers, and vendors; work with benefits platforms and payroll systems to ensure accurate data, implement process improvements, and maintain strong client service.