Benefits Administrator: Open Enrollment & Compliance

Service Corporation International; Houston (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Service Corporation International in Houston, TX is seeking a Benefits Administrator to manage health and welfare, retirement, and leave programs for associates, while delivering exceptional customer service and accurate plan administration.

You will administer enrollments, life events, and terminations, coordinate with vendors, support open enrollment, prepare reports, and ensure compliance with ACA, COBRA, and HIPAA.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 2 years of employee benefits administration experience.
• Knowledge of health and welfare, retirement, and leave administration.
• Experience with HRIS platforms (Workday preferred).
• Strong customer service and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel and Microsoft Office.

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life insurance, retirement, and voluntary benefits.
• Ensures enrollments, qualifying life events, status changes, and terminations are processed per plan documents and regulations.
• Respond to associate and manager inquiries regarding benefit plans, eligibility, enrollment, and policies.
• Coordinate with third-party vendors to resolve benefit administration issues.
• Participate in testing of benefit system enhancements and vendor file updates.
• Maintain benefit records and ensure accurate data within HRIS and vendor systems.
• Support benefit reconciliations and assist with invoice auditing and payment processes.
• Assist with annual Open Enrollment planning, testing, communications, and execution.
• Prepare standard reports and assist with routine audits to ensure data accuracy.
• Support compliance activities including ACA reporting, COBRA administration, HIPAA privacy, and required benefit notices.
• Assist in documenting benefit processes and maintaining departmental procedures.
• Identify opportunities to improve processes and enhance the associate experience.

Skills

Customer service

Problem solving

Organizational skills

Attention to detail

Written & verbal communication

Excel

HRIS knowledge

Education

Bachelor's degree in HR or Business Administration

Tools

Workday HRIS

Microsoft Office

Job description

Service Corporation International in Houston, TX is seeking a Benefits Administrator to manage health and welfare, retirement, and leave programs for associates, while delivering exceptional customer service and accurate plan administration.

You will administer enrollments, life events, and terminations, coordinate with vendors, support open enrollment, prepare reports, and ensure compliance with ACA, COBRA, and HIPAA.