Benefits Admin & Refunds Specialist (Remote 1 Day/Week)

RPMGlobal; Oak Brook (IL); Hybrid; USD 43,000 - 48,000; Full time

Benefits offered by this job

Pension benefits

Medical and dental insurance

35-hour work week with remote day

Paid vacation

Paid sick leave

12–13 paid holidays

Tuition reimbursement

Business casual attire

Job summary

RPMGlobal in Oak Brook, IL is seeking an administrative assistant to support the Benefits department and manage refunds processing. The role involves handling Termination Forms, Refund Applications, and Retirement Applications as needed.

You will contact IMRF departments and external parties to resolve issues, prepare both freeform and template letters, and create monthly department reports for management review. A 35-hour work week with one remote day per week is offered.

Qualifications

• Associates degree (AA) or equivalent from a two-year college or technical school, or 1-2 years related experience.
• Proficient in Microsoft Office Suite; ability to learn and use new systems.

Responsibilities

• Enter Termination Forms, Refund Applications, Voluntary Additional Refund Applications, and Retirement Applications as necessary.
• Process incoming packages/general requests/child cases such as banking workflows, etc.
• Contact other IMRF departments to obtain information and resolve issues preventing automated refunds; assist other departments to process refunds manually when needed.
• Contact employers, members, and financial institutions to resolve conditions hindering automated refunds; process refunds manually when required.
• Prepare letters (freeform and templates) and any overnight or certified mailings; maintain department communications.
• Interpret statistics and facts for senior management to prepare correspondence for the Benefit Review Committee.
• Provide support to Benefits Department examiner staff as requested and maintain Work Manager and pending claim lists.
• Create and utilize monthly system reports to prepare department reports for Benefits.

Job description

RPMGlobal in Oak Brook, IL is seeking an administrative assistant to support the Benefits department and manage refunds processing. The role involves handling Termination Forms, Refund Applications, and Retirement Applications as needed.

You will contact IMRF departments and external parties to resolve issues, prepare both freeform and template letters, and create monthly department reports for management review. A 35-hour work week with one remote day per week is offered.