Benefits Admin

Ultimate Staffing Services; Phoenix (AZ); Remote; USD 39,000 - 44,000; Full time

Job summary

Ultimate Staffing Services is seeking a Benefits Administrator for a fully remote role supporting a multi-state workforce. This position centers on customer service and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

The ideal candidate has 3-5+ years of benefits and leave administration experience, strong knowledge of FMLA/ADA, and experience with HRIS platforms (ADP Workforce Now). Bilingual English/Spanish is preferred.

Qualifications

• 3-5+ years of experience in benefits and leave administration.
• Strong knowledge of FMLA, ADA, and multi-state leave laws.
• Experience with HRIS platforms (ADP Workforce Now preferred).
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as primary contact for benefits and leave inquiries.
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs.
• Support employees across multiple states.
• Partner with managers and HR to ensure compliance and smooth return-to-work processes.

Skills

FMLA knowledge

ADA knowledge

Multistate leaves

Employee relations

Bilingual EN/ES

Tools

ADP Workforce Now

Job description

Benefits Admin (JN -092026-431696) Phoenix, Arizona

Salary: USD28 - USD32 per hour

We're partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi-state workforce.

This position is highly employee-facing and best suited for someone who enjoys customer service, high-volume work, and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

Highlights

• Support employees across multiple states
• Manage 20-25 active leaves at a time in a fast-paced environment
• Serve as the primary contact for benefits and leave inquiries, including a high-volume inbox
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs
• Partner closely with managers and HR to ensure compliance and smooth return-to-work processes

What We're Looking For

• 3-5+ years of experience in benefits and leave administration
• Strong knowledge of FMLA, ADA, and multi-state leave laws
• Proven ability to work directly with employees and managers
• Organized, detail-oriented, and comfortable pulling reports
• Experience with HRIS platforms (ADP Workforce Now preferred)
• Bilingual English/Spanish preferred