Benefits Account Manager: Client Success & Renewals

NFP, an Aon company; Marietta (GA); On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

PTO and paid holidays

401(k) with match

Discount programs

Health & wellness programs

PeopleFirst culture

Job summary

NFP, an Aon company, is a leading advisor in employee benefits administration offering competitive salaries and comprehensive benefits. The role focuses on vendor liaison, renewal management, and proactive HR support for client accounts in a dynamic environment.

With a solid track record and a strong people-first culture, this position includes performance-based incentives and a base salary range aligned to experience and location, including PTO, holidays, 401(k) match, and wellness programs.

Qualifications

• 5 years’ experience in Employee Benefits Administration.
• Bachelor Degree preferred.

Responsibilities

• Vendor liaison for clients.
• Maintain outstanding checklists and renewal timelines.
• Problem resolution for ongoing or escalated issues.
• Run carrier reports or order monthly reporting from the carrier.
• Negotiate with vendors for quotes and renewals by deadlines.
• Provide proactive customer service and HR support.
• Maintain internal files and databases with client data.
• Support implementation and compliance.
• Assist onboarding for new business cases and lines.
• Experience with Voluntary Benefits, Work Site products and Enrollment/Eligibility options.

Skills

Communication skills

MS Office

Client relationship

Independent & team work

Attention to detail

Education

Bachelor's degree

Tools

MS Office

Job description

NFP, an Aon company, is a leading advisor in employee benefits administration offering competitive salaries and comprehensive benefits. The role focuses on vendor liaison, renewal management, and proactive HR support for client accounts in a dynamic environment.

With a solid track record and a strong people-first culture, this position includes performance-based incentives and a base salary range aligned to experience and location, including PTO, holidays, 401(k) match, and wellness programs.