Benefits Account Manager - Client Success & Renewals

RiseMe; Marietta (GA); On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Job summary

NFP, an Aon company, is a consultative advisory firm helping organizations manage risk, benefits, wealth, and retirement with a people-first approach. We offer competitive salaries, PTO, 401(k) with match, health and wellness programs, and exclusive discounts.

The base salary range for this position is $56,000 - $73,000, determined by experience, credentials, and location. In addition to base pay, performance-based incentives may apply.

Qualifications

• 5 years' experience in Employee Benefits Administration.
• Bachelor Degree preferred.

Responsibilities

• Vendor liaison for clients and maintain renewal timelines.
• Perform problem-resolution for ongoing or escalated issues.
• Run carrier reports or request monthly reports from carriers.
• Negotiate with vendors for quotes, review contracts, and provide renewals recommendations.
• Provide proactive customer service and HR support.
• Maintain client files and databases with all data.
• Support implementation and compliance onboarding for new business lines.
• Complete fully insured renewal packages for clients.
• Assist onboarding of new business cases and lines on designated accounts.
• Experience with Voluntary Benefits, Work Site Products, and Enrollment/Eligibility for Clients.

Skills

Communication skills

Interpersonal skills

Time management

Attention to detail

Organization

Prioritization

Teamwork

Client relationships

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

NFP, an Aon company, is a consultative advisory firm helping organizations manage risk, benefits, wealth, and retirement with a people-first approach. We offer competitive salaries, PTO, 401(k) with match, health and wellness programs, and exclusive discounts.

The base salary range for this position is $56,000 - $73,000, determined by experience, credentials, and location. In addition to base pay, performance-based incentives may apply.