Benefits Account Manager | Client Success & Renewal Lead

Foundation Risk Partners, Corp.; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Company paid life insurance

STD/LTD and PTO policy

Job summary

Foundation Risk Partners seeks an Account Manager to oversee day-to-day service activities, supporting Sales, Account Management and Underwriting for a multi-client Book of Business. The role focuses on retention, renewal and growth through strategic planning and proactive client communications.

You will coordinate onboarding, ongoing support, and annual service calendars, working with carriers and vendors to deliver timely materials and insights while maintaining accurate client data.

Qualifications

• Bachelor’s Degree preferred.
• 1–3 years of experience with health and welfare carrier, broker, or HR/benefits role.
• State Specific Life & Health License is required.

Responsibilities

• Manage the client life-cycle deliverables to ensure retention of a Book of Business (94% renewal rate).
• Support the Team Lead in delivering client-related outputs of increasing complexity.
• Develop and review annual service delivery plans and roadmaps with the team.
• Prepare standard and ad-hoc reports and maintain client files in systems.

Skills

Attention to detail

Financial modeling

Negotiation

Problem solving

Team player

Communication

Multi-tasking

Project management

Strategic thinking

Education

Bachelor’s Degree preferred

State Specific Life & Health License required

Tools

Excel

PowerPoint

Word

Job description

Foundation Risk Partners seeks an Account Manager to oversee day-to-day service activities, supporting Sales, Account Management and Underwriting for a multi-client Book of Business. The role focuses on retention, renewal and growth through strategic planning and proactive client communications.

You will coordinate onboarding, ongoing support, and annual service calendars, working with carriers and vendors to deliver timely materials and insights while maintaining accurate client data.