Benefits Account Manager — Client Growth & Retention

Gallagher; Rolling Meadows (IL); On-site; Confidential; Full time

Job summary

Gallagher Benefit Services is seeking an Account Manager to serve as the primary point of contact for a portfolio of client accounts. You will manage day-to-day activities, maintain strong relationships with client stakeholders, and coordinate with internal teams to address risk and capital management needs.

Some travel (about 25%) is expected. The role emphasizes retention, cross-selling, and providing high-touch service to both day-to-day client representatives and senior buyers within client

Qualifications

• Bachelor's degree and 3+ years client coordination and/or claims management experience, OR High School degree with 8+ years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.

Responsibilities

• Manage day-to-day account management for routine/moderately complex client accounts.
• Build, expand, and solidify relationships with existing clients; drive retention and upsell of services.
• Coordinate the work of internal resources to address clients' risk/capital management needs; travel as required.

Education

Bachelor's degree

High School degree

Job description

Gallagher Benefit Services is seeking an Account Manager to serve as the primary point of contact for a portfolio of client accounts. You will manage day-to-day activities, maintain strong relationships with client stakeholders, and coordinate with internal teams to address risk and capital management needs.

Some travel (about 25%) is expected. The role emphasizes retention, cross-selling, and providing high-touch service to both day-to-day client representatives and senior buyers within client