Benefits Account Coordinator & Client Support

Aon; Royal Oak (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

PTO

401(k) with match

Health & wellness programs

Job summary

NFP, an Aon company, is seeking a dedicated Administrative Support role to assist account teams with day-to-day client servicing. You will input data into spreadsheets, take notes in client meetings, and participate in projects and training to support learning and development.

Responsibilities include responding to client questions, coordinating communications, and preparing materials for meetings with attention to detail and accuracy.

Qualifications

• High School graduate or equivalent.
• Bachelor's degree preferred.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Assist team with administrative questions from clients.
• Coordinate client mailings and enrollment packets.
• Support implementation of new business and group applications.
• Schedule meetings as the first client interaction.
• Compile data for proposals and insurance plan analyses.
• Research benefits and vendor products and services.
• Maintain client calendars and files, including Salesforce data.
• Prepare presentations and review for accuracy of rates/benefits.
• Assist with claims, billing, and eligibility issue resolutions.

Skills

Independent work

Time management

Communication

Follow up

MS Office

Education

High School diploma

Bachelor's degree preferred

Tools

Salesforce

Job description

NFP, an Aon company, is seeking a dedicated Administrative Support role to assist account teams with day-to-day client servicing. You will input data into spreadsheets, take notes in client meetings, and participate in projects and training to support learning and development.

Responsibilities include responding to client questions, coordinating communications, and preparing materials for meetings with attention to detail and accuracy.