Benefits Account Coordinator - Client Support & Data

NFP Corp; Royal Oak (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

NFP Corp is seeking a detail-minded Administrative Coordinator to support the account management teams in daily client service and data handling. You will gather data into spreadsheets, prepare client materials, take notes at meetings, and assist with training and special projects.

Key duties include answering client questions about benefits, coordinating communications for Open Enrollment, compiling data for proposals, and assisting with meeting prep and calendars.

Qualifications

• Ability to work independently and anticipate client and team needs.
• Excellent time management and decision‑making skills.
• Diligent follow up and strong written and verbal communication.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• High school graduate or equivalent; bachelor’s degree preferred.

Responsibilities

• Assist team in answering administrative questions from clients (benefits, enrollment, etc.).
• Compile data for proposals and insurance analyses for the Account Manager.
• Create and maintain client calendars and enrollment materials.
• Prepare and bind client presentations and assist in meeting agendas.
• Support policy reviews and resolve basic claims/billing issues with carriers.

Skills

Independent work

Time management

Communication

MS Office

Diligence

Education

High School graduate or equivalent

Bachelor's degree preferred

Job description

NFP Corp is seeking a detail-minded Administrative Coordinator to support the account management teams in daily client service and data handling. You will gather data into spreadsheets, prepare client materials, take notes at meetings, and assist with training and special projects.

Key duties include answering client questions about benefits, coordinating communications for Open Enrollment, compiling data for proposals, and assisting with meeting prep and calendars.