Medicaid Benefit Programs Specialist II – Eligibility

Virginia-Department-of-Social-Service; Waynesboro (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re‑determine eligibility for public assistance programs, including TANF, SNAP, Medical Assistance, and Energy Assistance. The role requires interviewing applicants, verifying information, evaluating ongoing eligibility, and explaining available programs.

Responsibilities include assisting in emergency shelter services during disasters, applying regulations, and maintaining case records with strict

Qualifications

• Ability to communicate effectively, both orally and in writing, with a wide range of individuals.
• Interviewing and data collection to verify information.
• Ability to analyze information and apply sound judgment.

Responsibilities

• Determine and re-determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other programs.
• Interview applicants, gather verification materials, and explain program options.
• Maintain case records and ensure confidentiality and compliance with regulations.

Skills

Communication

Interviewing

Data verification

Confidentiality

Education

High school diploma

Related experience in benefit programs

Job description

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re‑determine eligibility for public assistance programs, including TANF, SNAP, Medical Assistance, and Energy Assistance. The role requires interviewing applicants, verifying information, evaluating ongoing eligibility, and explaining available programs.

Responsibilities include assisting in emergency shelter services during disasters, applying regulations, and maintaining case records with strict