Benefit Programs Specialist II - Eligibility & Impact

New LHRC External Career Site; Virginia; On-site; USD 45,000 - 60,000; Full time

Job summary

New LHRC External Career Site is seeking a Benefit Programs Specialist II in Virginia to determine and re-determine eligibility for financial assistance, food stamps, medical aid, and related social services. You will work within policies while applying independent judgment on complex cases and act as a resource for others in eligibility programs.

The role involves interviewing clients, explaining programs, processing applications, monitoring changes, and maintaining accurate case records, with

Qualifications

• Experience with benefit programs and public assistance in a social services setting.
• Ability to interpret policies and determine eligibility using guidelines.
• Strong communication and interview skills with diverse populations.

Responsibilities

• Interviews persons for assistance and re-determines ongoing eligibility.
• Explains benefit programs and determines need for assistance.
• Processes applications for financial assistance and determines eligibility.
• Monitors cases for changes and updates benefit levels accordingly.
• Evaluates employability status and explores income sources.
• Maintains client records and prepares reports.
• Maintains confidentiality and data integrity in case records.

Skills

Interviewing techniques

Data collection

Case records management

Mathematical computations

Communication skills

Data analysis

Public service knowledge

Education

Equivalent combination of training and experience

Tools

Office software

Automated case management systems

Job description

New LHRC External Career Site is seeking a Benefit Programs Specialist II in Virginia to determine and re-determine eligibility for financial assistance, food stamps, medical aid, and related social services. You will work within policies while applying independent judgment on complex cases and act as a resource for others in eligibility programs.

The role involves interviewing clients, explaining programs, processing applications, monitoring changes, and maintaining accurate case records, with