Benefit Program Technician

State-of-Missour; Gainesville (MO); Presencial; USD 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension plan

Paid leave

Health insurance

Descripción de la vacante

State of Missouri’s Family Support Division seeks a Benefit Program Technician for the Ozark County Customer Service Center in Gainesville, MO. The role focuses on determining initial and continuing eligibility for food, medical, financial, and nutritional assistance for Missouri residents.

Responsibilities include in-person and phone interviews, preparing summaries, and supporting clients through the benefits process.

Formación

• Minimum of a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.

Responsabilidades

• Interview clients in person and by telephone to determine eligibility.
• Prepare summaries and assist citizens in obtaining benefits.
• Support processing and documentation as part of the casework.

Conocimientos

Customer service experience

Educación

High School diploma or equivalent

Bachelor’s Degree

Descripción del empleo

The Family Support Division (FSD) is seeking applications for Benefit Program Technicians. These positions will be located in the Ozark County Customer Service Center based at 19049 W. Highway 160, Gainesville, MO. This office specializes in Vendor Processing.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area:

Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunityemployer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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