Bench Technician & IT Support Specialist

BEYOND IT SUPPORT LLC; Norwalk (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Job summary

BEYOND IT SUPPORT LLC in Norwalk, Connecticut is seeking a skilled IT Support Technician to join our fast-growing team. The role involves diagnosing and repairing desktops and laptops, troubleshooting technical issues, and providing home office support to clients. Candidates must have 3–5 years of experience, CompTIA A+ Certification, and strong communication skills. We offer a competitive salary and benefits including health insurance and 401(k) plans.

Qualifications

• 3–5 years of hands-on computer repair/support experience.
• CompTIA A+ Certification is required.
• Strong knowledge of Windows, hardware, and basic networking.

Responsibilities

• Diagnose, repair, and upgrade desktops, laptops, and devices.
• Troubleshoot hardware, software, and performance issues.
• Provide excellent customer service and build client relationships.
• Set up and support home offices including Wi-Fi and printers.

Skills

Computer repair/support

Strong knowledge of Windows

Basic networking

Problem-solving

Communication and people skills

Education

CompTIA A+ Certification

Job description

BEYOND IT SUPPORT LLC in Norwalk, Connecticut is seeking a skilled IT Support Technician to join our fast-growing team. The role involves diagnosing and repairing desktops and laptops, troubleshooting technical issues, and providing home office support to clients. Candidates must have 3–5 years of experience, CompTIA A+ Certification, and strong communication skills. We offer a competitive salary and benefits including health insurance and 401(k) plans.