IT Bench Technician II – Hardware Repair & MSP Support

Beyond IT Support; Lilburn (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Job summary

Beyond IT Support in Lilburn, GA is seeking a skilled Bench Technician with 3-5 years of experience in IT support. The role involves diagnosing, repairing, and refurbishing IT equipment, and maintaining detailed records of repairs. Ideal candidates will have A Plus Certification, strong troubleshooting skills, and be comfortable with a variety of IT hardware. The position offers a supportive team environment, opportunities for advancement, and competitive pay including benefits like health insurance and 401(k).

Qualifications

• 3-5 years of experience as a Bench Technician or similar role.
• Comfortable with various IT hardware including desktops, laptops, and servers.
• Advanced understanding of operating systems and network systems.

Responsibilities

• Diagnose, repair, and refurbish IT equipment including desktops and servers.
• Troubleshoot hardware issues quickly to minimize client downtime.
• Manage incoming deliveries and inventory.

Skills

A Plus Certification

Troubleshooting skills

Interpersonal skills

Detail-oriented

Tools

ConnectWise

Job description

Beyond IT Support in Lilburn, GA is seeking a skilled Bench Technician with 3-5 years of experience in IT support. The role involves diagnosing, repairing, and refurbishing IT equipment, and maintaining detailed records of repairs. Ideal candidates will have A Plus Certification, strong troubleshooting skills, and be comfortable with a variety of IT hardware. The position offers a supportive team environment, opportunities for advancement, and competitive pay including benefits like health insurance and 401(k).