IT Support Pro: Onsite, VPN & Network Systems

BEYOND IT SUPPORT LLC; Aurora (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Employee discounts

Health insurance

Paid time off

Job summary

BEYOND IT SUPPORT LLC is seeking an IT Support Specialist in Aurora, Colorado. This role involves providing technical support for Microsoft business applications and operating systems, including onsite and help desk support, with some local travel required. Candidates should possess advanced knowledge of IT systems, excellent communication skills, and a strong understanding of ConnectWise. Desired skills include diagnosis of technical issues and the ability to self-manage effectively in a fast-paced environment. Competitive benefits and additional perks offered.

Qualifications

• Advanced knowledge in Microsoft's core business applications and operating systems.
• Effective communication skills including active listening.
• Ability to multi-task and adapt quickly to changes.

Responsibilities

• Provide IT Support for technical issues involving Microsoft applications.
• Deliver onsite and help desk user support with some travel involved.
• Monitor alerts to ensure proactive system maintenance.

Skills

Advanced understanding of operating systems

Interpersonal skills

Diagnosis skills of technical issues

Service awareness of organization’s key services

Typing skills

Self-motivated

Tools

ConnectWise

LabTech

Webroot

Datto

Job description

BEYOND IT SUPPORT LLC is seeking an IT Support Specialist in Aurora, Colorado. This role involves providing technical support for Microsoft business applications and operating systems, including onsite and help desk support, with some local travel required. Candidates should possess advanced knowledge of IT systems, excellent communication skills, and a strong understanding of ConnectWise. Desired skills include diagnosis of technical issues and the ability to self-manage effectively in a fast-paced environment. Competitive benefits and additional perks offered.