Bench Operations Lead – Restaurant

Wonder; McKinney (TX); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Employer HSA matching

Learning and development

Employee stock

Job summary

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations and to maintain a positive work environment focused on safety and service. You will help manage staff and drive customer satisfaction across shifts.

You will collaborate with the GM and team to optimize scheduling, training, inventory, and compliance, while upholding Wonder’s standards and delivering best-in-class guest experiences.

Qualifications

• At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Demonstrated ability to manage and develop teams of 15+ members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Exhibits effective verbal and written communication skills.
• Strong team player.

Responsibilities

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operations Leader in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
• Maintain consistent adherence to food safety and security standards
• Ensure all team members deliver excellent customer service

Skills

Restaurant management

Team leadership

Staff development

Customer service

Food safety

Operations execution

Job description

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations and to maintain a positive work environment focused on safety and service. You will help manage staff and drive customer satisfaction across shifts.

You will collaborate with the GM and team to optimize scheduling, training, inventory, and compliance, while upholding Wonder’s standards and delivering best-in-class guest experiences.