Beltsville Onsite Home Health Intake Coordinator

Human Touch Home Health; Beltsville (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Full-Time Compensation

Medical, Dental & Vision Insurance

Paid Time Off & Paid Holidays

Aflac

Consistent Monday–Friday Schedule

Supportive Leadership and Team Enviro

Professional Growth Opportunities

Meaningful difference in patient care

Job summary

Human Touch Home Health Care in Beltsville, MD is seeking an experienced Home Health Intake Coordinator to join our in-office team. You will manage referrals and help patients transition smoothly into home health services, ensuring accuracy and timely Start of Care.

The role requires Monday–Friday, 8:30 AM–5:00 PM onsite, with a strong emphasis on communication, follow-through, and HIPAA compliance. competitive benefits and growth opportunities are provided.

Qualifications

• Experience in healthcare intake, referral coordination, or related healthcare role
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to manage multiple referrals and competing priorities
• Strong attention to detail and accuracy
• Experience with electronic medical records or healthcare software
• Familiarity with medical terminology
• Professional customer service skills
• Ability to work onsite in Beltsville, MD, Monday–Friday, 8:30 AM–5:00 PM

Responsibilities

• Receive and process incoming home health referrals
• Review referral documentation for accuracy and completeness
• Verify patient demographics, insurance information, and eligibility
• Confirm referral requirements and obtain missing documentation
• Communicate with hospitals, physician offices, discharge planners, and referral sources
• Coordinate with Clinical Management to determine patient eligibility and service needs
• Work closely with Scheduling to ensure timely Start of Care assignments
• Track pending referrals and follow up on outstanding information
• Monitor referral status from initial receipt through admission
• Maintain accurate patient and referral information in WellSky
• Communicate admission updates and potential delays to appropriate departments
• Assist with insurance authorization processes when required
• Maintain organized and accurate intake records
• Help resolve referral issues that may delay patient care
• Follow HIPAA requirements and company policies
• Provide professional and responsive customer service to patients, families, and referral sources

Skills

Organizational skills

Multitasking

Written and verbal communication

Attention to detail

Problem solving

Follow-up

Customer service

Team collaboration

Tools

WellSky

Microsoft Office

Job description

Human Touch Home Health Care in Beltsville, MD is seeking an experienced Home Health Intake Coordinator to join our in-office team. You will manage referrals and help patients transition smoothly into home health services, ensuring accuracy and timely Start of Care.

The role requires Monday–Friday, 8:30 AM–5:00 PM onsite, with a strong emphasis on communication, follow-through, and HIPAA compliance. competitive benefits and growth opportunities are provided.