Onsite Intake Coordinator, Beltsville MD — Mon-Fri

Human Touch Health Care Agency; Silver Spring (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Aflac

Professional Growth Opportunities

Job summary

Human Touch Home Health Care is seeking an experienced Intake Coordinator to manage referrals and admissions for patients in the Beltsville, MD area. This full-time, in-office role emphasizes accuracy, communication, and timely Start of Care.

You will review documents, verify insurance, coordinate with hospitals and physicians, and ensure seamless intake while adhering to HIPAA and company policies. Monday–Friday, 8:30 AM–5:00 PM, on-site only.

Qualifications

• Experience in healthcare intake, referral coordination, or medical office administration.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple referrals and priorities.
• Attention to detail and accuracy; HIPAA compliance.
• Experience with electronic medical records or healthcare software.
• Familiarity with medical terminology.

Responsibilities

• Receive and process incoming home health referrals.
• Review referral documents for accuracy and completeness.
• Verify patient demographics, insurance info, and eligibility.
• Confirm referral requirements and obtain missing documentation.
• Communicate with hospitals, physicians, discharge planners, and referral sources.
• Coordinate with Clinical Management to determine eligibility and service needs.
• Work with Scheduling to ensure timely Start of Care assignments.
• Track referrals and follow up on missing information.
• Monitor referral status from receipt to admission.
• Maintain accurate patient and referral data in WellSky.
• Provide admission updates to relevant departments and delays when needed.
• Assist with insurance authorization processes when required.
• Maintain organized intake records and resolve issues delaying care.

Skills

Organizational skills

Multitasking

Communication

Attention to detail

HIPAA knowledge

Microsoft Office

Customer service

Tools

WellSky

Job description

Human Touch Home Health Care is seeking an experienced Intake Coordinator to manage referrals and admissions for patients in the Beltsville, MD area. This full-time, in-office role emphasizes accuracy, communication, and timely Start of Care.

You will review documents, verify insurance, coordinate with hospitals and physicians, and ensure seamless intake while adhering to HIPAA and company policies. Monday–Friday, 8:30 AM–5:00 PM, on-site only.