Bellman & Valet (48817)

Jrk Residential Group; Santa Monica (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Competitive medical, dental, andVision

401(k) with auto-enrollment after 60a

Paid time off, vacation, sick leave &

Job summary

Hotel Oceana Santa Monica seeks a dynamic Bellman & Valet to join our front-of-house team and deliver a seamless luxury experience from arrival through departure.

You will greet guests, assist with luggage, escort to rooms, and safely valet vehicles while maintaining high standards of service and professionalism in a fast-paced environment.

Qualifications

• Previous hospitality, valet, or customer service experience preferred.
• Valid driver’s license with a clean driving record.
• Ability to operate guest vehicles safely.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests upon arrival and make a welcoming first impression.
• Assist with luggage handling, storage, and delivery to guest rooms.
• Escort guests to rooms and brief on amenities and services.
• Safely park and retrieve guest vehicles and manage keys.
• Provide local recommendations and coordinate transportation requests.
• Maintain cleanliness of entrance, lobby, and valet areas.
• Support front office and other departments to ensure seamless guest experiences.

Skills

Guest service

Communication

Valid driver’s license

Hospitality knowledge

Education

High School Diploma

Job description

Job Details: Job Location: Hotel Oceana Santa Monica - SANTA MONICA, CA 90403, Position Type: Full Time, Education Level: High School, Salary Range: $25.00 - $26.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Hospitality - Hotel, Bring Your Passion for Hospitality to the Coast

Step into a role that defines the guest experience at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel + Leisure. Following a $35-million transformation, our intimate, all-suite, oceanfront hotel continues to set the standard for refined luxury and personalized service.

At Hotel Oceana Santa Monica, we believe exceptional service begins the moment a guest arrives. We’re looking for a dynamic, service-driven Bellman & Valet to join our front-of-house team and help deliver an elevated, seamless luxury experience from arrival through departure.

About the Role

As a Bellman & Valet, you create the first and last impression for our guests. You will provide personalized service, ensure smooth arrival and departure experiences, and uphold the highest standards of luxury hospitality.

This role is ideal for someone who is energetic, attentive, and takes pride in delivering thoughtful, detail-oriented service.

What You’ll Do

• Greet guests warmly upon arrival and provide a welcoming first impression
• Assist with luggage handling, storage, and delivery to guest rooms
• Escort guests to their rooms and provide a brief orientation of amenities and services
• Safely park and retrieve guest vehicles (manual and automatic transmission)
• Maintain accurate valet records and ensure secure handling of vehicle keys
• Provide recommendations on local attractions, dining, and transportation options
• Coordinate transportation requests, including taxis and rideshare services
• Maintain cleanliness and organization of the entrance, lobby, and valet areas
• Support front office and other departments to ensure seamless guest experiences
• Handle all guest belongings with care, professionalism, and attention to detail

What You Bring

• Previous hospitality, valet, or customer service experience preferred
• Valid driver’s license with a clean driving record
• Ability to safely operate guest vehicles
• Strong communication and interpersonal skills
• Professional demeanor with a guest-first mindset
• Knowledge of the Santa Monica / Los Angeles area preferred
• Ability to work efficiently in a fast-paced environment
• Strong reliability and attention to detail

Schedule & Expectations

• Flexible schedule based on operational needs, including mornings, evenings, weekends, and holidays
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 lbs
• Ability to work indoors and outdoors in varying weather conditions
• Must maintain professional appearance in accordance with hotel grooming standards

Benefits & Perks

• Competitive medical, dental, and vision benefits
• Basic life insurance
• 401(k) with auto-enrollment after 60 days
• Paid time off, including vacation, sick leave and holidays*

*New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Why Oceana

Hotel Oceana Santa Monica offers a boutique environment where quality is prioritized over quantity, and every detail matters. Our team is committed to delivering thoughtful, personalized service that exceeds expectations. If you take pride in creating beautiful, welcoming spaces and delivering luxury hospitality at the highest level, we invite you to apply.

Qualifications: Required Skills and Abilities

• Valid driver’s license with a clean driving record
• Ability to safely operate guest vehicles
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-contact hospitality environment
• Commitment to professionalism, reliability, and guest service excellence
• Prior hospitality, valet, or customer service experience
• Knowledge of the Santa Monica / Los Angeles area

Education and Experience

• High school diploma or GED, or equivalent work experience
• Prior valet and/or bell service experience preferred but not required

Physical Requirements

• Expected work hours: Flexible availability, including early mornings, evenings, weekends, and holidays based on occupancy levels
• Travel: None

Work environment and physical demands:

• Ability to lift and carry up to 50 pounds
• Ability to stand and walk for extended periods
• Ability to work indoors and outdoors in varying weather conditions
• Ability to safely operate vehicles and navigate the property
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions

This position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periods

This job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice.

Employment may be contingent upon successful completion of a background check and/or motor vehicle record review, where job-related and permitted by law.

Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law.

We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring.