Housekeeper

Hotel Oceana Santa Monica; Santa Monica (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with auto-enrollment

Paid time off; vacation, sick leave, +

Holiday pay

Job summary

Oceana Santa Monica is seeking a detail-oriented Housekeeper to uphold luxury-level cleanliness and presentation in guest rooms and suites. You will ensure beds, linens, and in-room amenities are impeccably arranged and reflect our refined standards.

Join a team that values precision, privacy, and exemplary service to deliver unforgettable stays. Experience in luxury hotel housekeeping is a plus; the role requires reliability, efficiency, and the ability to work independently in a fast-paced

Qualifications

• High school diploma or GED, or equivalent work experience.
• Prior housekeeping, custodial, or janitorial experience preferred but not required.

Responsibilities

• Clean and maintain guest rooms and suites to luxury-level cleanliness and presentation standards.
• Ensure beds, linens, and in-room amenities are perfectly arranged.
• Deliver thoughtful, detail-oriented service that anticipates guest expectations.
• Respect guest privacy and follow established room entry protocols at all times.
• Identify and report maintenance needs, safety concerns, or service opportunities.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and service spaces.
• Support laundry operations, including linen handling and supply replenishment.
• Collaborate with team members to ensure efficient room turnover while maintaining quality.

Skills

Attention to detail

Guest-first mindset

Efficient & independent

Professional demeanor

Reliability

Organization

Time management

Experience in housekeeping

Education

High school diploma or GED

Job description

Bring Your Passion for Hospitality to the CoastStep into a role that defines the guest experience at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel + Leisure. Following a $35-million transformation, our intimate, all-suite, oceanfront hotel continues to set the standard for refined luxury and personalized service. We are seeking a detail-oriented, service-driven Housekeeper with a passion for excellence to help deliver immaculate spaces and unforgettable stays.About the RoleAs a Housekeeper, you are an essential part of the guest experience and a key ambassador of our luxury brand standards. You ensure every guest room and suite reflects the highest level of cleanliness, presentation, and comfort, creating a space that feels both pristine and welcoming.This role is ideal for someone who takes pride in their work, values precision and consistency, and understands that true luxury is found in the details. Your ability to anticipate guest needs, respect privacy, and maintain a polished environment directly contributes to the exceptional service standards we are known for.What You’ll DoClean and maintain guest rooms and suites to luxury-level cleanliness and presentation standardsEnsure beds, linens, and in-room amenities are perfectly arranged and visually consistentDeliver thoughtful, detail-oriented service that anticipates guest expectationsRespect guest privacy and follow established room entry protocols at all timesIdentify and report maintenance needs, safety concerns, or service opportunitiesMaintain cleanliness and organization of housekeeping carts, storage areas, and service spacesSupport laundry operations, including linen handling and supply replenishmentCollaborate with team members to ensure efficient room turnover while maintaining qualityWhat You BringPrevious housekeeping or hospitality experience preferred (luxury hotel experience is a plus)A strong eye for detail and commitment to high standards of cleanliness and presentationA professional, courteous demeanor with a guest-first mindsetAbility to work efficiently and independently in a fast-paced environmentStrong reliability, organization, and time management skillsA desire to contribute to a collaborative team focused on excellenceSchedule & ExpectationsFlexible schedule based on operational needs, including mornings, weekends, and holidaysAbility to remain active throughout the shift, including standing, walking, bending, and liftingMust present a professional appearance in accordance with hotel grooming standardBenefits & PerksCompetitive medical, dental, and vision benefitsBasic life insurance401(k) with auto-enrollment after 60 daysPaid time off, including vacation, sick leave and holidays*Why OceanaHotel Oceana Santa Monica offers a boutique environment where quality is prioritized over quantity, and every detail matters. Our team is committed to delivering thoughtful, personalized service that exceeds expectations. If you take pride in creating beautiful, welcoming spaces and delivering luxury hospitality at the highest level, we invite you to apply.Apply TodaySubmit your application and watch your phone and email for next steps in our hiring process.*New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.Evergreen Posting NoticeThis is an evergreen job posting intended to build a pipeline of qualified candidates for current and future opportunities. We may not have an immediate opening at the time of your application, but we review all submissions on an ongoing basis and will reach out if your background aligns with an available role. We encourage you to apply to be considered for upcoming positions.Required Skills and AbilitiesStrong commitment to luxury guest service and Forbes Travel Guide standardsAbility to maintain exceptional cleanliness while meeting productivity expectations without compromising qualityHigh level of integrity, professionalism, and discretionStrong attention to detail with an eye for presentation and aestheticsExcellent interpersonal and communication skillsAbility to anticipate guest needs and respond with urgency and careEffective time management and ability to multitask in a fast-paced environmentEducation and ExperienceHigh school diploma or GED, or equivalent work experiencePrior housekeeping, custodial, or janitorial experience preferred but not requiredPhysical RequirementsExpected work hours: Flexible availability, including early mornings, evenings, weekends, and holidays based on occupancy levelsTravel: NoneWork environment and physical demands:Flexible availability, including early mornings, evenings, weekends, and holidays based on business needsAbility to stand and walk for extended periods (up to 8 hours per shift)Frequently lift, carry, push, or pull items up to 25 poundsOccasionally lift or move items up to 40 pounds with assistancePush and maneuver housekeeping carts weighing up to 75–100 poundsPerform frequent repetitive movements, including bending, reaching, kneeling, and twistingUse cleaning tools and equipment with precision and careWork primarily in indoor environments with occasional exposure to varying conditions (e.g., laundry rooms, service areas, limited outdoor areas)Exposure to cleaning chemicals; adherence to PPE and safety standards requiredVisual acuity to identify cleanliness, presentation, and maintenance issuesReasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functionsThis position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periodsThis job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice.Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law. We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring.