Bellman (Mornings & Evenings)

FirstService Residential; Florida; On-site; USD 23,419 - 24,108; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision benefits

401k with company match

Paid time off

Paid holidays

Job summary

A prominent property management firm seeks a Bellman to provide exceptional customer service, assisting residents and guests during arrivals and departures. Responsibilities include handling baggage, addressing inquiries about services, and ensuring a safe and welcoming environment. Candidates should have effective communication skills and a high school diploma (or equivalent). This is a full-time position with hours including evenings and weekends, offering competitive pay and comprehensive benefits.

Qualifications

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Responsible for the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquiries pertaining to hotel services.

Skills

Effective written and verbal communication skills

Strong customer service skills

Interpersonal skills

Education

High school diploma or equivalency preferred

Job description

Bellman (Mornings & Evenings) role at FirstService Residential

As a Door Person, you’ll be responsible for greeting residents and guests as they arrive and depart and offer baggage, package, grocery, parking, and information assistance. This position is customer service driven, outgoing, friendly and enjoys people.

Your Responsibilities:

• Responsible for the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Maintains equipment in working condition and reports any maintenance issue for repair.
• Resolves and follows-up on all complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Performs other tasks as assigned.
• Other duties as required.

Skills & Qualifications:

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements:

• Ability to lift 30 – 50 lbs.
• Heavy lifting required (baggage handling)
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Supervisory Responsibilities:

• None

Additional Information:

• Thursday-Friday 3pm-11pm, Saturday & Sunday 7am-3pm, Monday 12pm -8:00pm

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$17.00 - $17.50 Hourly

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Management and Manufacturing