Bell & Valet Dispatcher – Guest Service Lead

Disney Experiences; Kapolei (HI); Presencial; USD 37.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare options

Tuition paid upfront

Free lunch

Free parking

Theme park admission

Descripción de la vacante

Aulani, A Disney Resort & Spa in Hawaii is hiring Bell and Valet Dispatchers to assist Guests at the Bell and Valet desks, coordinate with Bellpersons and Valet Attendants, and manage luggage and vehicles while delivering the spirit of Aloha.

This full-time role requires strong communication, basic computer and cash handling skills, and 18+ years of age. Hawaii pay rate is $31.80 per hour with select benefits included.

Formación

• Must be at least 18 years of age.
• Previous hotel or restaurant valet service experience.
• Previous computer experience.
• Previous cash handling experience.
• Knowledge of Hawaiian/Japanese language preferred.

Responsabilidades

• Dispatch Bellpersons on luggage delivery and track work via logs or computer systems.
• Retrieve luggage and personal effects requested by Guests at the bell desk.
• Receive Guest vehicle keys, enter information into a computerized system and file keys securely.
• Retrieve vehicle keys upon Guest request and prioritize retrieval with Valet Attendants.
• Review payment information for valet vehicles and process payments (vouchers, cards, cash).
• Greet Guests with a positive, friendly and helpful attitude and deliver high guest service.

Conocimientos

Communication skills

Guest service

Cash handling

Computer skills

Hawaiian/Japanese language

Descripción del empleo

Aulani, A Disney Resort & Spa in Hawaii is hiring Bell and Valet Dispatchers to assist Guests at the Bell and Valet desks, coordinate with Bellpersons and Valet Attendants, and manage luggage and vehicles while delivering the spirit of Aloha.

This full-time role requires strong communication, basic computer and cash handling skills, and 18+ years of age. Hawaii pay rate is $31.80 per hour with select benefits included.