Bell/Guest Service Agent

Beaver-Run-Resort; Breckenridge (CO); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

On-site parking

Ski pass program

Hotel & dining discounts

Paid time off

Full-time benefits

Job summary

Beaver Run Resort & Conference Center in Breckenridge, CO is seeking a Bell/Guest Service Agent. You will greet guests, assist with luggage and arrivals, and guide guests to the Front Desk and on-site amenities, ensuring a warm, professional first impression.

The role requires English proficiency, ability to lift up to 50 lbs, and a flexible schedule including weekends and holidays. Starts at $16/hour plus tips, with on-site parking and ski-pass perks.

Qualifications

• Guest service experience preferred.
• Ability to lift luggage up to 50 lbs.
• Proficiency in written and spoken English.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet guests upon arrival with a friendly and professional demeanor.
• Assist guests with luggage handling, storage, and delivery to rooms.
• Escort guests to the Front Desk and on-property amenities as needed.
• Support departures with luggage assistance and transportation coordination.
• Respond to guest requests and provide local recommendations.
• Maintain organized storage areas and communicate with Front Desk.
• Monitor lobby for cleanliness, safety, and welcoming atmosphere.

Skills

Guest service

Luggage handling

English proficiency

Flexible schedule

Job description

Who We Are:Caring is at the heart of everything we do! Beaver Run Resort & Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experience. If you are service and quality-minded and enjoy a fast-paced, dynamic environment, we encourage you to apply to be a part of our team.What You'll Do:The Bell/Guest Service Agent serves as a key ambassador of the guest experience and is often the first and last point of contact for our visitors. This role is responsible for creating a warm, welcoming environment while assisting guests with arrival and departure needs. The ideal candidate provides exceptional service, handles luggage with care, offers knowledge of the property and surrounding area, and ensures guests feel comfortable and valued throughout their stay. This position requires a flexible schedule including weekends and holidays and offers competitive pay plus tips.Starts at $16.00 an hour plus tips.Duties/Responsibilities:Greet guests upon arrival with a friendly and professional demeanor, creating a positive first impression.Assist guests with luggage handling, storage, and delivery to and from guest rooms.Provide clear directions and escort guests to the Front Desk, rooms, and on-property amenities as needed.Support smooth guest departures, including luggage assistance and transportation coordination.Respond to guest requests promptly, including delivering items such as firewood and other amenities.Answer questions and provide recommendations about the property, local attractions, dining, and activities.Maintain organized and secure storage areas for guest belongings.Communicate effectively with Front Desk and other departments to support the overall guest experience.Monitor lobby and entry areas to ensure cleanliness, safety, and a welcoming atmosphere.What You'll BringGuest service experience - preferredAbility to walk and handle luggage weighing up to 50 lbs. - requiredProficiency in written and spoken English - requiredAbility to work in cold and adverse conditions - requiredWhat We Offer:On-site parking steps away from the liftsEmployee ski pass purchasing program.Hotel + Dining discountsPaid Time OffInsurance (full-time, year-round, status required):HealthDentalVisionOptional Life, Disability, etc.401k + matchThis job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictates..Guest service experience - preferredAbility to walk and handle luggage weighing up to 50 lbs. - requiredProficiency in written and spoken English - requiredAbility to work in cold and adverse conditions - required