Behavioral Health Unit Coordinator II – Admin & Care Ops

Connections Health Solutions; Phoenix (AZ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

HSA contributions

FSA

401k company match

PTO 160 hours + holidays

Job summary

Connections Health Solutions in Phoenix, AZ is seeking a Unit Coordinator II to provide administrative support to clinical services. You will manage enrollment verification, insurance checks, phones, and unit census while coordinating with clinical staff to ensure smooth operation of the unit.

Requirements include at least 3 years of administrative experience, a High School Diploma or equivalent, and at least 1 year of behavioral health experience.

Qualifications

• Minimum 3 years of administrative experience.
• High School Diploma or equivalent; Notary required or ability to become Notary within 90 days.
• At least 1 year of behavioral health experience; Notary license preferred or required.

Responsibilities

• Registers and checks enrollment eligibility, including Third Party Liability and private insurance.
• Coordinates administrative process for handling petitions; notarizes petitions and routes to prescribing provider for review.
• Assists medical staff by obtaining and relaying consumer information from hospital ED staff, clinical staff, family members, and other providers.
• Arranges pick up orders with police; documents efforts for law enforcement; oversees COE/PAD detention orders and reports to county legal department.
• Coordinates and oversees bed placement of patients with other facilities and within the EHR.
• Answers phones for admission and discharge purposes (police, EDs, and psychiatric hospitals).
• Maintains the patient board; assigns providers, nurses, and crisis workers; tracks real-time admission status.
• Participates in ongoing training and demonstrates competency through post-testing or observation.
• Performs all other duties as assigned.

Skills

Administrative experience

Notary

Education

High School Diploma or equivalent

Notary license

Associate’s degree in business, clinical administration, or behavioral health

Job description

Connections Health Solutions in Phoenix, AZ is seeking a Unit Coordinator II to provide administrative support to clinical services. You will manage enrollment verification, insurance checks, phones, and unit census while coordinating with clinical staff to ensure smooth operation of the unit.

Requirements include at least 3 years of administrative experience, a High School Diploma or equivalent, and at least 1 year of behavioral health experience.