Behavioral Health Technician — TMS & Spravato Care

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Linwood (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision benefits

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey is seeking Behavioral Health Technicians to deliver TMS and Spravato therapies under clinical guidelines. You will prepare equipment, review treatment information with patients, monitor safety, and document sessions.

You will greet patients, collect payments, schedule treatments, and collaborate with the care team to ensure high-quality, patient-centered care. Training and certification will be provided as needed.

Qualifications

• High School Graduate
• General computer proficiency, experience using Microsoft Office applications and CRM and/or EHR systems.
• Knowledge of local insurance payers.
• Basic Life Support Certification (Training & Certification will be provided as needed)
• Customer Service experience
• Always maintain a “patient centric” mentality
• Passionate about mental health and making a positive impact in people’s lives
• Have a strong work ethic, be curious, and eager to learn
• Act and communicate respectfully to our patients and your colleagues
• Detail oriented
• Physically able to stand on your feet for hours at a time

Responsibilities

• Administering TMS and Spravato therapy, in accordance with our clinical guidelines and protocols.
• Preparing the TMS device for treatment.
• Reviewing all medication & treatment administration information with each patient before treatment sessions.
• Monitoring all aspects of TMS and Spravato treatment to ensure patient safety and clinical accuracy.
• Taking patient vitals for Spravato treatment.
• Providing and collecting informed consent forms before administering any treatments.
• Accurately collecting and documenting all information required to submit REMS monitoring forms following each Spravato treatment session.
• To benchmark treatment progress, reviewing, administering, and documenting, psychiatric rating scales such as: PHQ-9, MADRS, BDI.
• While remaining within FDA guidelines, Identifying, solving, and overcoming any obstacles or discomfort that could interfere with a patient’s treatment.
• Delivering the highest level of quality patient care while demonstrating empathy, active listening, developing trust, and providing support to an already depressed and vulnerable patient population.
• Record and treatment session notes and documentation required.
• Collaborating with other team members to ensure high quality care for our patients as needed.
• Greet patients with a warm welcome as they enter our facility to make them feel comfortable.
• Collecting payments from patients for their out-of-pocket responsibility.
• Schedule treatments with patients.
• Encompass basic knowledge of general insurance and billing procedures to either directly answer or elevate questions from patients as necessary.
• Assist with scheduling and various administrative tasks.

Skills

Customer service

Empathy and active listening

Communication

Attention to detail

Team collaboration

Education

High School Diploma

Basic Life Support Certification

Tools

Microsoft Office

CRM/EHR systems

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey is seeking Behavioral Health Technicians to deliver TMS and Spravato therapies under clinical guidelines. You will prepare equipment, review treatment information with patients, monitor safety, and document sessions.

You will greet patients, collect payments, schedule treatments, and collaborate with the care team to ensure high-quality, patient-centered care. Training and certification will be provided as needed.