Behavioral Health Supervisor, Primary Care CoCM

Blue Cross Blue Shield of Arizona; Tucson (AZ); On-site; USD 95,000 - 125,000; Full time

Job summary

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, seeks a Behavioral Health Supervisor to provide clinical leadership and oversee the integrated care team across our health care centers. You will supervise Behavioral Health Managers and clinicians to ensure high-quality, patient-centered care in a collaborative care model.

This on-site role requires a master’s degree in a clinical behavioral health field, an active AZ supervisor license, and a valid BLS.

Qualifications

• 3 years of clinical experience providing behavioral health care.
• Master’s degree in clinical behavioral health field, such as social work, counseling, psychology.
• Hold an active, unrestricted Arizona independent license with Clinical Supervisor designation with the Arizona Board of Behavioral Health Examiners (AZBBHE) in one of the following: LPC; LCSW; LMFT; LISAC; Psychologist.
• Active Arizona Fingerprint Clearance Card
• A Basic Life Support (BLS) certification at time of hire

Responsibilities

• Provide clinical leadership, supervision, mentoring, and operational oversight to Behavioral Health Managers (BHMs), Associate Counselors, and other assigned behavioral health staff.
• Ensure clinical supervision requirements are met in accordance with Arizona licensing regulations and organizational standards.
• Conduct regular one-on-one meetings, performance evaluations, coaching, and professional development activities to support staff growth and engagement.
• Foster a culture of collaboration, accountability, continuous learning, and patient-centered care.
• Monitor team performance, productivity, quality metrics, documentation standards, and patient outcomes.
• Collaborate with clinic leadership, primary care providers, and support staff to enhance integrated behavioral health services, patient access, and the overall patient experience.
• Identify and implement process improvement opportunities that improve clinical effectiveness, operational efficiency, and patient satisfaction.
• Serve as a clinical resource and subject matter expert for behavioral health services delivered within the primary care setting.
• Support recruitment, onboarding, training, scheduling, and retention of behavioral health staff.
• Participate in interdisciplinary care team meetings and provide guidance regarding complex patient cases.
• Support implementation and ongoing success of the Collaborative Care Model (CoCM) across assigned Prosano Health Care Centers.
• Coordinate with psychiatric consultants and primary care providers to support evidence-based treatment planning and population health management.
• Review and monitor clinical documentation to ensure compliance with organizational policies, payer requirements, professional standards, and regulatory requirements.
• Support patient experience initiatives and facilitate resolution of escalated patient or member concerns related to behavioral health services.
• Ensure staff understands and performs essential job functions in support of departmental goals, quality measures, and organizational performance objectives.
• Maintain compliance with HIPAA, accreditation standards, state and federal regulations, and organizational policies.
• Provide direct patient care, including assessment, diagnosis, brief intervention, care planning, and treatment, as needed to support patient access and operational needs.
• Conduct biopsychosocial assessments and utilize validated screening and measurement-based care tools to support diagnosis and treatment planning.
• Deliver brief, evidence-based interventions appropriate for the primary care setting, including CBT, MI, SFBT, and other approved modalities.
• Develop, monitor, and modify individualized care plans in collaboration with patients and the interdisciplinary care team.
• Facilitate referrals and care coordination with specialty behavioral health providers, community resources, and other services when clinically indicated.
• Document patient encounters, treatment plans, interventions, outcomes, and recommendations in the EMR.
• The position requires a full-time work schedule (at least 40 hours/week). On-site work only.

Job description

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, seeks a Behavioral Health Supervisor to provide clinical leadership and oversee the integrated care team across our health care centers. You will supervise Behavioral Health Managers and clinicians to ensure high-quality, patient-centered care in a collaborative care model.

This on-site role requires a master’s degree in a clinical behavioral health field, an active AZ supervisor license, and a valid BLS.