Behavioral Health Quality Specialist

Integratedservice

Middleport (OH)

On-site

USD 57,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health (ISBH) seeks a Quality Specialist to support development, implementation, and evaluation of quality initiatives across the organization. You will work with clinical, operational, and administrative staff to monitor performance metrics and promote continuous improvement in healthcare delivery.

The role requires a Bachelor’s in public health or related field, with a Master’s preferred, and 2+ years in healthcare quality improvement.

Qualifications

Bachelor’s degree in public health, Health Administration, Psychology, Social Work, Nursing, or related field is required.
Master’s degree in healthcare administration, Public Health, Social Work, or related field preferred.
At least 2 years of experience in a healthcare or behavioral health quality improvement setting is required.
Experience with quality improvement methodologies (Lean, Six Sigma, PDSA) is required.
Experience using EHRs and quality reporting tools is required.
Experience with regulatory and accreditation requirements (CARF, Medicaid, Medicare, HIPAA, etc.) is required.
2 years of experience in data analysis platforms required.
Strong analytical and critical thinking skills are required.
Excellent written and verbal communication skills are required.
Demonstrated ability to work collaboratively with interdisciplinary teams is required.

Responsibilities

Collect, analyze, and report data related to quality indicators, outcome measures, and client satisfaction surveys.
Assist in preparation of internal and external audits, including documentation review and chart audits.
Support compliance with accreditation and licensing standards (CARF, Medicaid, etc.).
Support quality improvement projects, including PDSA cycles and root cause analyses.
Implement quality improvement efforts in OhioRISE program, ensuring policy and contract compliance.
Monitor and track corrective action plans (CAPs) and follow up on improvements.
Develop and update quality-related policies, procedures, and training materials.
Coordinate quality committee meetings, agenda, minutes, and follow-up.
Develop dashboards and visualizations for internal reporting on quality and compliance.
Collaborate with clinical teams to ensure documentation and service delivery meet payer and regulatory requirements.