Behavioral Health Quality Improvement Specialist

Integrated Services for Behavioral Health; Marietta (OH); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) seeks a Quality Specialist to support development, implementation, and evaluation of quality initiatives across the organization. You will collaborate with clinical, operational, and administrative staff to monitor performance metrics and ensure compliance with accrediting and regulatory bodies, including CARF and Medicaid/Medicare.

The role involves implementing PDSA cycles, tracking CAPs, and developing dashboards to drive continuous improvement

Qualifications

• Bachelor’s degree in public health, Health Administration, Psychology, Social Work, Nursing, or related field is required.
• Master’s degree in healthcare administration, Public Health, Social Work, or related field preferred.
• 2 years of healthcare or behavioral health quality improvement experience required.
• Experience with quality improvement methodologies (Lean, Six Sigma, PDSA) required.
• Experience using EHRs and quality reporting tools required.
• Experience with regulatory and accreditation requirements (CARF, Medicaid, Medicare, HIPAA) required.
• 2 years of data analysis platforms experience required.
• Strong analytical and communication skills required.
• Ability to collaborate with interdisciplinary teams.
• Must operate in an internet-based, automated office environment.
• Knowledge of behavioral health service delivery systems and payers preferred.
• Healthcare quality certification (e.g., CPHQ, Lean Six Sigma) preferred.

Responsibilities

• Collect, analyze, and report data related to quality indicators and client satisfaction.
• Assist in audits, chart reviews, and regulatory surveys.
• Support compliance with accreditation and licensing standards (CARF, Medicaid, Medicare, HIPAA).
• Lead quality improvement projects including PDSA cycles and root cause analyses.
• Implement quality improvement efforts in OhioRISE program per policies and contracts.
• Monitor corrective action plans and follow up on improvements.
• Develop and update quality policies, procedures, and training materials.
• Coordinate quality committee meetings and document actions.
• Create dashboards/visualizations for internal reporting on quality and compliance.
• Collaborate with clinical teams to ensure payer/regulatory alignment.
• Perform other duties as assigned.

Skills

Quality improvement

Data analysis

EHRs

Regulatory compliance

PDSA

Lean Six Sigma

Interdisciplinary teamwork

Communication skills

Education

Bachelor's degree in public health/health admin/psychology/social work/nursing or related

Master's degree preferred

Tools

EHR systems

Job description

Integrated Services for Behavioral Health (ISBH) seeks a Quality Specialist to support development, implementation, and evaluation of quality initiatives across the organization. You will collaborate with clinical, operational, and administrative staff to monitor performance metrics and ensure compliance with accrediting and regulatory bodies, including CARF and Medicaid/Medicare.

The role involves implementing PDSA cycles, tracking CAPs, and developing dashboards to drive continuous improvement