Behavioral Health Program Leader: Adult & Youth Services

Friend Health; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

403(b)

PTO & Paid Holidays

Life Insurance & Disability Coverage

Tuition Reimbursement & Professional D

Wellness Programs & EAP

Job summary

Friend Health in Chicago, IL seeks a Program Manager of Adult & Youth Services to provide clinical, operational, and administrative leadership across Adult Mental Health, Child & Adolescent, and First Episode Psychosis programs.

You will oversee clinical documentation, IM+CANS compliance, staff performance, referrals, census, productivity, and community outreach, while guiding enrollment and engagement for high-quality, person-centered care.

Qualifications

• Master's degree in Social Work from a CSWE-accredited program (Required).
• Current Illinois LCSW license (Required).
• Knowledge of IM+CANS, IDHS/DMH, Medicaid, clinical documentation, treatment planning, medical necessity and quality assurance (Required).

Responsibilities

• Provide clinical and operational oversight of Adult Mental Health, Child & Adolescent, and FEP programs.
• Supervise, coach, and hold Program Supervisors accountable for staff performance, clinical quality, documentation, productivity, and program outcomes.
• Review IM+CANS assessments, treatment plans, progress notes, and other clinical documentation for quality, timeliness, medical necessity, and compliance.
• Ensure compliance with CCBHC, IDHS/DMH, Medicaid, payer, accreditation, and organizational requirements.
• Provide consultation and oversight for complex and high-risk clinical cases.
• Oversee the referral process from intake through program assignment, enrollment, and first service to improve access and reduce clients lost to care.

Education

Master's degree in Social Work (CSWE-accredited)

Illinois Licensed Clinical Social Worker (LCSW) license

Job description

Friend Health in Chicago, IL seeks a Program Manager of Adult & Youth Services to provide clinical, operational, and administrative leadership across Adult Mental Health, Child & Adolescent, and First Episode Psychosis programs.

You will oversee clinical documentation, IM+CANS compliance, staff performance, referrals, census, productivity, and community outreach, while guiding enrollment and engagement for high-quality, person-centered care.