Behavioral Health Program Administrative Specialist

Talentify; Fairbanks (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Talentify seeks an administrative assistant to support Behavioral Health Services and grant-funded programs. You will handle data entry, reporting, screening, and court-related paperwork while maintaining client files and supporting multiple departments.

This role requires strong organization, communication, and ability to work with diverse teams. A high school diploma and 3+ years of admin experience are preferred; familiarity with Word/Excel is expected.

Qualifications

• Ability to report to work on time with reliable attendance.
• Experience with customer service concepts and practices.
• Understanding and sensitivity to diverse cultures and lifestyles.
• Proficient with personal computers and software.
• Strong organizational and time management skills with high accuracy.
• Ability to manage multiple priorities and complex workflows.
• Excellent oral and written communication skills.
• Ability to work well with colleagues, supervisors, and clients.
• Ability to work independently as well as in a team.

Responsibilities

• Answers calls professionally, directs inquiries and takes messages.
• Greet visitors and route to appropriate staff.
• Input data, prepare reports, and maintain tracking systems.
• Prepare quarterly reports and communicate via email.
• Complete daily tickler reports and related notifications.
• Conduct client screenings and request background checks as needed.
• Prepare completion paperwork for courts, DA, and DMV.
• Perform light housekeeping and maintain office.
• Provide clerical support for Behavioral Health Services and grant-funded programs.
• Compose letters and correspondence for staff.
• Maintain client files and program documents.
• Assist supervisor with program tracking, budgets, and statistics.
• Attend hearings when required and respond to subpoenas.

Skills

Punctuality

Customer service concepts

Cross-cultural communication

PC skills

Time management

Multitasking

Oral and written communication

Teamwork

Independent work

Education

High school diploma / GED

3+ years of administrative experience

Tools

Microsoft Word

Microsoft Excel

Job description

Talentify seeks an administrative assistant to support Behavioral Health Services and grant-funded programs. You will handle data entry, reporting, screening, and court-related paperwork while maintaining client files and supporting multiple departments.

This role requires strong organization, communication, and ability to work with diverse teams. A high school diploma and 3+ years of admin experience are preferred; familiarity with Word/Excel is expected.