Behavioral Health Administrative & Intake Specialist

Behavioral Health Network, Inc (BHN); Hyannis (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support the OTP team and advance our mission to empower people to live healthier lives. You will welcome individuals served, process intake, and maintain records across Carelogic, Central Registry, and Methasoft.

Role requires a High School Diploma or GED and at least one year of administrative experience, plus strong Microsoft Office and communication skills to engage with clients, families, and staff in a sensitive

Qualifications

• High School Diploma or GED required.
• One year of administrative/secretarial support experience.
• Proficient in Microsoft Office and standard office equipment.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work effectively with individuals recovering from substance use disorders.

Responsibilities

• Welcome individuals served and visitors, and complete the intake process, including demographic information and required documentation.
• Enter and maintain accurate records in Carelogic, Central Registry, and Methasoft platforms.
• Schedule intake diagnostics and appointments, and alert clinical and nursing staff of admissions.
• Scan and maintain intake and treatment documentation in the EHR document library.
• Answer incoming calls, coordinate referrals with clinical staff, and collect payments/copayments as needed.

Skills

MS Office

Interpersonal skills

Verbal communication

Written communication

Clerical experience

Education

High School Diploma or GED

Tools

Carelogic

Central Registry

Methasoft

Job description

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to support the OTP team and advance our mission to empower people to live healthier lives. You will welcome individuals served, process intake, and maintain records across Carelogic, Central Registry, and Methasoft.

Role requires a High School Diploma or GED and at least one year of administrative experience, plus strong Microsoft Office and communication skills to engage with clients, families, and staff in a sensitive