PRN Patient Access Rep - Lakewood (Variable Hours)

Truman Medical Centers; United States; On-site; USD 19,000 - 28,000; Part time

Job summary

Truman Medical Centers is seeking a PRN Patient Access Representative at the Lakewood location. The role involves interviewing patients or guardians to obtain demographic and financial data and giving access to clinical and financial systems while explaining health benefit regulations and patient financial obligations.

Responsibilities include collecting co-pays, verifying insurance, handling admissions/registration, and coordinating with departments to ensure smooth patient flow.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service role.
• Communication skills to interview patients and families.
• Concise written communication and keyboarding skills required.

Responsibilities

• Verifies financial and insurance information.
• Obtains appropriate pre-certification and authorization for referrals.
• Collects co-pays.
• Completes admission/registration paperwork.
• Makes bed assignments, transfers and discharges patients.
• Reconciles bed census.
• Makes referrals to appropriate financial resources.

Skills

Customer service

Communication

Written communication

Keyboarding

Education

High School Diploma or Equivalent

Job description

PRN Patient Access Rep - Lakewood (Variable Hours) 101 Truman Medical Center

Job Location: UH Lakewood Medical Center, Kansas City, Missouri

Department: Patient Access, UHLMC

Position Type: Part time

Work Schedule: varied Hours Per Week 4

Job Description: Serves as a front-line representative for Truman Medical Center by interviewing patients and/or other sources to obtain demographic and financial data, accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties.

Responsibilities include:

• verifies financial and insurance information
• obtains appropriate pre-certification and authorization for referrals
• collects, co-pays
• completes all admission/registration paperwork
• makes bed assignments, transfers and discharges patients
• reconciles bed census
• makes referrals to appropriate financial resources.

Minimum Requirements

• High school diploma or equivalent required
• Experience working in customer service role
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons
• Concise written communication skills and keyboarding skills required.

Preferred

• Two years’ experience with patient contact
• Experience with patient contact in hospital, business or insurance office
• Knowledge of basic medical terminology

Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees.

UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.