Behavioral Health Office Representative

BayCare Health System; Florida; Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health, Dental, Vision

Paid time off

Tuition reimbursement

401K reimbursement

Yearly performance appraisals and team

bonus

Community discounts and more

Résumé du poste

BayCare Health System in New Port Richey, FL is seeking a Behavioral Health Office Representative to support patient registration, scheduling, and billing in a fast-paced clinic setting.

Responsibilities include updating patient information, scheduling appointments, handling inquiries, processing payments, and ensuring accurate encounter documentation, with a focus on compassionate service and teamwork within the Children’s Treatment Center - Behavioral Health.

Qualifications

• High school diploma or equivalent.
• 1 year of office related experience.
• Customer service, interpersonal, critical thinking.
• Written and verbal communication.
• Works independently and with a team.
• Organization, administrative and clerical skills.

Responsabilités

• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines.
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
• Obtains complete and accurate patient registration information according to department standards.
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
• Greets, registers and checks in patients

Connaissances

Customer service

Interpersonal skills

Critical thinking

Written communication

Verbal communication

Teamwork

Organization

Administrative skills

Formation

High School diploma

Description du poste

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Required

1 year of office related experience

Position Details

• Status: Full Time
• Facility: Children’s Treatment Center - Behavioral Health
• Location: New Port Richey, FL
• Hours: Varies- Mon- Fri

Behavioral Health Office Representative Responsibilities

• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines.
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
• Obtains complete and accurate patient registration information according to department standards.
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
• Greets, registers and checks in patients

Requirements

• High School or Equivalent
• 1 year – Office Related
• Customer service, interpersonal, critical thinking
• Written and verbal communication
• Works independently and with a team
• Organization, administrative and clerical skills

BayCare Offers a Competitive Total Reward Package Including

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401K reimbursement
• Yearly performance appraisals and team award bonus
• Community discounts and more

This position requires Level II screening through the Florida Care Provider Background Screening Clearinghouse, managed by the Agency for Health Care Administration (AHCA). More information can be found at https://info.flclearinghouse.com.

Equal Opportunity Employer Veterans/Disabled