Behavioral Health Administrative & Scheduling Specialist

BayCare Health System; Winter Haven (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

BayCare Health System's Winter Haven Center for Behavioral Health is seeking a dedicated administrative professional to provide comprehensive patient support in a high-volume office. You will register patients, collect and update information, schedule appointments, handle billing questions, and assist with encounter documentation to help ensure smooth revenue cycle operations.

This full-time role involves working in a busy clinical setting and may require travel.

Qualifications

• HS Graduate or GED required.
• BLS certification required.
• Experience in related field or medical office is preferred.

Responsibilities

• Register and check in patients; obtain and update patient information.
• Schedule patient appointments and respond to inquiries.
• Assist with billing questions and revenue cycle tasks.
• Review and complete encounter documentation prior to checkout.
• Ensure registration information is accurate at each appointment; update as needed.
• Review daily schedules and coordinate with supervisor to maximize provider capacity.
• Travel may be required.

Skills

Administrative support

Patient scheduling

Billing inquiries

Data entry

Education

HS Diploma or GED

Job description

BayCare Health System's Winter Haven Center for Behavioral Health is seeking a dedicated administrative professional to provide comprehensive patient support in a high-volume office. You will register patients, collect and update information, schedule appointments, handle billing questions, and assist with encounter documentation to help ensure smooth revenue cycle operations.

This full-time role involves working in a busy clinical setting and may require travel.