Behavioral Health Office Operations Coordinator

charliehealth; BLOOMINGTON (MN); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Charlie Health seeks an Office Coordinator to manage the Bloomington, Minnesota office and support care delivery. This in-person role handles administrative paperwork, data entry, and data transfers across systems in collaboration with Compliance to ensure HIPAA-compliant operations.

The position requires 2+ years in office coordination or related roles, preferably in healthcare or behavioral health. Monday–Friday, 9:00 AM–5:00 PM, on-site with a collaborative team at Charlie Health.

Responsabilités

• Manage day-to-day office operations and ensure a well-organized, welcoming environment for staff and visitors
• Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, and data entry and reconciliation across systems, on-an-need basis
• Partner with the Compliance team to ensure the office maintains the operational infrastructure required to support on-site behavioral health services
• Lead a wide variety of organizational projects within People Operations and cross-functionally
• Assist our IT team with issues as needed and support the storage and management of devices
• Be a champion of Charlie Health's culture through planning events and team meetings
• Be the person in the office with all the answers-someone who team members and visitors can rely on for information
• Support leadership with one-off special projects
• Data Review and Transfer: Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards.
• Patient Chart Maintenance: Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements.
• Data Entry and Management: Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly.
• Administrative Support: Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned.
• Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions.
• Compliance Adherence: Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal.
• Team Collaboration: Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities.
• Training and Development: Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices.

Description du poste

Charlie Health seeks an Office Coordinator to manage the Bloomington, Minnesota office and support care delivery. This in-person role handles administrative paperwork, data entry, and data transfers across systems in collaboration with Compliance to ensure HIPAA-compliant operations.

The position requires 2+ years in office coordination or related roles, preferably in healthcare or behavioral health. Monday–Friday, 9:00 AM–5:00 PM, on-site with a collaborative team at Charlie Health.