Care Operations Coordinator - Behavioral Health Office

charliehealthbehavioralhealthoperations; Jenkintown (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Charlie Health is seeking an Office Coordinator for our Jenkintown, PA office. The role manages day-to-day operations, handles administrative paperwork for care delivery, and supports compliance and IT tasks.

The position is in-office, Monday–Friday, 9:00 AM–5:00 PM, with responsibilities spanning data transfer, chart maintenance, and cross-functional collaboration to ensure seamless patient care. Join us to support on-site behavioral health services.

Qualifications

• 2+ years of experience in office coordination within healthcare.
• Experience with payor and license applications and data entry.
• Ability to manage patient data with HIPAA compliance.
• Strong organizational and communication skills.

Responsibilities

• Manage day-to-day office operations and welcoming environment.
• Process administrative paperwork enabling care delivery, including payor and license applications, claims submissions, and data entry across systems.
• Partner with Compliance to support on-site behavioral health services.
• Lead various organizational projects within People Operations.
• Assist IT with issues and manage device storage.
• Plan events and team meetings reflecting Charlie Health culture.
• Be the go-to person in the office for information.
• Support leadership with special projects.
• Data review and transfer between Salesforce and medical records systems.
• Maintain patient charts and records per guidelines.
• Data entry and management in databases and EHRs; resolve discrepancies.
• Administrative support to admissions and clinical teams; scheduling meetings, documents.
• Attendance for teams, admin tasks, scheduling, respond to inquiries.
• Compliance adherence: HIPAA.
• Team collaboration with admissions, clinical, and admin staff.
• Training and development in care administration, data management, compliance.

Skills

Office coordination

Administrative support

Data entry

HIPAA compliance

Team collaboration

Device management

Tools

Salesforce

EHR systems

Job description

Charlie Health is seeking an Office Coordinator for our Jenkintown, PA office. The role manages day-to-day operations, handles administrative paperwork for care delivery, and supports compliance and IT tasks.

The position is in-office, Monday–Friday, 9:00 AM–5:00 PM, with responsibilities spanning data transfer, chart maintenance, and cross-functional collaboration to ensure seamless patient care. Join us to support on-site behavioral health services.