Behavioral Health Navigator — Care Coordination & Liaison

Ponca City Development Authority; Newkirk (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Ponca City Development Authority is seeking a Behavioral Health Care Navigator to manage patient care and communication in Newkirk, OK. The role demands a high school diploma or GED with 2 years of experience in a clinical setting, along with strong interpersonal and multitasking abilities.

The successful candidate will coordinate patient services, ensure confidentiality, and maintain therapeutic relationships. Excellent communication skills, both in-person and telephonic, are essential for this full-time position, enabling effective patient interaction and oversight.

Qualifications

• Requires a High School Diploma or GED with a minimum of 2 years’ experience in a clinical/physician office setting.
• Must have proficient computer skills and be able to multi-task.
• Knowledge of health programs, standards, practices, and HIPAA regulations.

Responsibilities

• Answer phones, check patients in and out, and schedule appointments.
• Review and update patient registration data.
• Monitor and evaluate services, ensuring continuity of care.
• Coordinate services and establish relationships with patients and families.

Skills

Interpersonal skills

Communication skills

Computer skills

Multi-tasking

Education

High School Diploma or GED

Job description

Ponca City Development Authority is seeking a Behavioral Health Care Navigator to manage patient care and communication in Newkirk, OK. The role demands a high school diploma or GED with 2 years of experience in a clinical setting, along with strong interpersonal and multitasking abilities.

The successful candidate will coordinate patient services, ensure confidentiality, and maintain therapeutic relationships. Excellent communication skills, both in-person and telephonic, are essential for this full-time position, enabling effective patient interaction and oversight.