Behavioral Health Medical Scheduler & Admin Support

U.S. Department of Veterans Affairs; Columbia Township (MO); On-site; USD 54,000 - 70,000; Full time

Job summary

The VA Careers - Medical Support Assistant (Advanced) role in the Behavioral Health Service at Harry S. Truman VA Hospital in Missouri provides critical administrative and scheduling support to physicians, psychologists, nurses and therapists.

You will help with workload credit, CPRS data, and patient flow across PTSD, addictions, and therapy services. The position is Monday–Friday 8:00am–4:30pm with ad-hoc telework not available and on-site duties.

Qualifications

• High school diploma or equivalent required for GS-05/06.
• Documentation proving education may be requested during the application.

Responsibilities

• Identifies incomplete encounter information and communicates findings to providers.
• Ensures health/administrative information is in CPRS and provides receptionist duties.
• Screens/receives calls, determines nature of requests, and provides information under privacy rules.
• Responds to urgent written requests for medical information from hospitals/doctors.
• Schedules appointments and uses the Electronic Waiting List to manage workload.
• Provides administrative support to physicians, psychologists, nurses, and other staff; serves as timekeeper for the Behavioral Health Service.

Education

High School Diploma or equivalent

Job description

The VA Careers - Medical Support Assistant (Advanced) role in the Behavioral Health Service at Harry S. Truman VA Hospital in Missouri provides critical administrative and scheduling support to physicians, psychologists, nurses and therapists.

You will help with workload credit, CPRS data, and patient flow across PTSD, addictions, and therapy services. The position is Monday–Friday 8:00am–4:30pm with ad-hoc telework not available and on-site duties.