Medical Support Assistant (Advanced)

Talentify; Columbia Township (MO); On-site; USD 37,000 - 52,000; Full time

Job summary

Harry S Truman VA Medical Center in Columbia, Missouri seeks an Advanced Medical Support Assistant for its Radiology/Nuclear Medicine Clinic. The role focuses on administrative support, patient access, scheduling, and demographic/insurance data collection to ensure smooth clinic operations.

The incumbent contributes to revenue cycle, hospital performance goals, and patient experience by processing patients, coordinating care, and upholding quality standards within a Veterans Affairs setting.

Responsibilities

• Assist with scheduling and coordinating appointments using advanced clinic access principles.
• Collect and update demographic and insurance information.
• Process patients and provide customer service.
• Support staffing, training, compliance, reporting and quality assurance.

Job description

OUR MISSION:

To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Duties

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The incumbent serves as an Advanced Medical Support Assistant in Radiology/Nuclear Medicine Clinic at the Harry S Truman VA Medical Center in Columbia, Missouri. The incumbent's work impacts the administrative aspect of patient care, including access, scheduling/coordinating appointments using advanced clinic access principles, collecting, and updating demographic and insurance information, patient processing and customer service. Incumbent is responsible for assuring that various aspects of staffing, training, compliance, reporting, and quality assurance are met. These activities directly affect the revenue cycle, patient access to care, hospital performance goals and objectives, as well as VHA public image. The duties include but are not limited to: