Behavioral Health Integrated Care Navigator

Adelante Healthcare Inc.; Goodyear (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Adelante Healthcare, Inc. in Goodyear, AZ seeks an Integrated Care Coordinator to work with Behavioral Health teams to identify patients who would benefit from behavioral health services and help coordinate resources and administrative tasks.

You will collaborate with clinicians, complete PRAPARE assessments, support care planning, and connect patients with community resources while ensuring compliance with RBHA and AHCCCS requirements. Bilingual English/Spanish preferred.

Qualifications

• Bachelor’s degree in social service field preferred or 5 years of behavioral health experience
• High school diploma or GED is required
• Minimum of 1 year experience with AHCCCS and RBHA clients; preferred
• Excellent customer service skills
• Excellent computer skills
• Knowledge of Arizona Department of Health Services and RBHA requirements
• Knowledge of chronic disease management
• Ability to complete PRAPARE assessments
• Comprehensive knowledge of community resources
• Thorough knowledge of DSM and ICD
• Ability to complete a Behavioral Health Assessment under clinical oversight
• Bilingual English/Spanish strongly preferred
• Valid Arizona driver’s license
• Valid Level One Fingerprint Clearance Card issued by ADPS

Responsibilities

• Screen new service requests ensuring appropriate service per policies
• Participate in interdisciplinary staff meetings
• Develop treatment/service plans with clients
• Collaborate with medical team to utilize behavioral health services
• Use AZARA reports to research potential patients for BHCs
• Respond to positive screenings and triages; refer to BHC
• Provide direct client services and connect to resources
• Arrange transportation for appointments as needed
• Track clients and generate quality-of-care reports
• Document all service contacts timely
• Distribute mailing to patients for follow-up care
• Make reminder calls for follow-up appointments
• Collaborate with all departments on integrated behavioral health
• Disperse educational information relevant to integrated behavioral health
• Perform other duties as assigned by supervisor

Skills

Customer service

Computer skills

Bilingual English/Spanish

PRAPARE assessments

DSM ICD knowledge

RBHA requirements

Education

Bachelor’s degree in social service field

High school diploma or GED

Job description

Adelante Healthcare, Inc. in Goodyear, AZ seeks an Integrated Care Coordinator to work with Behavioral Health teams to identify patients who would benefit from behavioral health services and help coordinate resources and administrative tasks.

You will collaborate with clinicians, complete PRAPARE assessments, support care planning, and connect patients with community resources while ensuring compliance with RBHA and AHCCCS requirements. Bilingual English/Spanish preferred.