Behavioral Health Intake Coordinator — Seamless Admissions

Banyan Treatment Centers; Gulf Breeze (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

401(k) with employer match

Paid time off & Holidays

Wellness incentives

Employee assistance program

Job summary

Banyan Treatment Centers in Gulf Breeze, FL seeks an Intake Coordinator to be the first contact with patients, guiding admissions with warmth and professionalism. You will work with clinical staff to ensure a smooth transition into Banyan's care and maintain accurate admission records.

The role is full-time and on-site, reporting to the Executive Director. An associate degree and 1–2 years in behavioral health are required; familiarity with KIPU and Salesforce is preferred.

Qualifications

• Associate degree in Social Work, Psychology or related human services field.
• 1-2 years of experience in behavioral or mental health treatment (preferred).
• Experience with detox level of care (preferred).
• Familiarity with KIPU and Salesforce systems (preferred).

Responsibilities

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments.
• Assist in gathering consents, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Skills

1-2 years experience

Education

Associate degree in Social Work / Psychology or related field

Tools

KIPU

Salesforce

Job description

Banyan Treatment Centers in Gulf Breeze, FL seeks an Intake Coordinator to be the first contact with patients, guiding admissions with warmth and professionalism. You will work with clinical staff to ensure a smooth transition into Banyan's care and maintain accurate admission records.

The role is full-time and on-site, reporting to the Executive Director. An associate degree and 1–2 years in behavioral health are required; familiarity with KIPU and Salesforce is preferred.